Total Quality Inc.: 2010 Baldrige Business, Public Sector and Other Nonprofit Performance Excellence Metrics

2010 Baldrige Performance Excellence Metrics for Business and Public Sector and Other Nonprofit Organizations

Self-assess your organization's metrics against those from high-performing organizations using the Baldrige Excellence Criteria including all award recipients/winners and other organizations scoring 600 or higher.

Use this comprehensive list as a menu for comparing your existing metrics and for upgrading.

Total Quality Inc has compiled a list of thousands of performance metrics based on research conducted since 1988 and organized them by each of the Baldrige Results Criteria Items. There are approximately 1,000 performance metrics for the Baldrige Criteria related to business and public sector and other nonprofit organizations.

New for 2010: The metrics have been integrated with the Baldrige Glossary definitions to help ensure understanding consistency.

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2010 Baldrige Business, Public Sector and Other Nonprofit Performance Excellence Metrics