2008 Site Visit Preparation Guide
This guide summarizes much of what I have learned about effective preparation for a Baldrige Site Visit from working as an original 1988 Baldrige Examiner, Senior Examiner, Alumni Examiner, and consultant since 1988. I am proud to be the longest-serving member of the Baldrige Board of Examiners. Paul Steel
This is the definitive guide on site visit preparation written by Paul Steel who is 2008 Senior Examnier-trained and the only Baldrige Examiner to serve as a Senior Examiner in three different decades. Paul's insight gained from leading several Baldrige Award site visit teams in addition to leading more than 95 site visits outside the Baldrige Award Program is incomparable.
This document succinctly shares Paul's wealth of site visit experience in a user friendly manner.