2008 Internal Baldrige Excellence Award Guide

 

2008 Baldrige Internal Award Program Guide

 

INTERNAL AWARD PROGRAM ORIENTATION  -  Introduction

INTERNAL AWARD PROGRAM PREPARATION -  Evaluate the Award Receptivity Climate of Your Organization -  Award Program Preparation -  Verify the Integrity of State and Local Award Programs -  Selection of an Internal Award Program Proven to be Successful

INTERNAL AWARD PROGRAM DESIGN and DEVELOPMENT -  Focus on Enabling Organizational Excellence and Not Solely on Winning -  Role of Senior Leaders and Management -  Internal Award Program: Required or Voluntary Participation -  Organizational Structure Considerations -  Development of Future Organization Leaders -  Training Requirements of Award Program Participants -  Eliminating the Writing of Award Applications -  Sub-Awards Establishment Consideration (e.g., Innovation Awards) -  Determining Award Levels -  Naming the Internal Awards and Award Levels -  Ensuring the Award’s Integrity -  Use the Complete Criteria to Ensure Calibration for Comparison Purposes -  Selection and Modification of Award Criteria -  Use of External Consultants -  External Consultant Usage Axiom -  Use of External Local Award Assessors -  External Consultant Qualification Requirements -  Advantages of Using External Consultants -  Use of Internal Assessors -  Advantages of Using Internal Assessors -  Disadvantages of Using Internal Assessors -  Combined Use of Internal Assessors and External Assessors -  Use of Assessment Teams -  Linking the Award to Compensation and/or Recognition -  Award Administration Resource Optimization -  Overall Award Program Administration -  Use of an Independent Overseer -  Importance of Consistency of Assessments -  Work Time Allocation to Participants -  Scheduling of Assessment Activities -  Assessment Training Frequency -  Award Achievement Recognition Benchmarking Trip -  Award Recognition Types Monetary and Non-Monetary -  Sharing Comparative Knowledge Organization Units and Groups -  Award Differentiation Top Performer vs. Most Improved -  Developing Internal Award Assessment Capability

INTERNAL AWARD PROGRAM IMPLEMENTATION -  Conducting a Pilot Award Program -  Require Acceptance of Feedback Findings -  Celebrate the Achievements of Participating Units, Functions, and/or Groups -  Annual Award Process Assessment and Improvement Cycle