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Mar 11, 2010
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TOTAL BALDRIGE MANAGEMENT SYSTEM of BEST PRACTICES

Price: $9995.00
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Total Integrated Baldrige Excellence System of Baldrige Best Practices

More than 50 Baldrige Best Practice Processes and Systems forming a Total Integrated Baldrige Excellence System for your organization:

Total Leadership System includes all totally integrated Leadership Category Best Practice Processes listed below:

  • Leadership
  • Communication Effectiveness
  • Organizational Goverance
  • Fiscal Accountability and Transparency
  • Organization Sustainability
  • Organization Performance Management
  • Priority Determination and Decision Making
  • Leadership Succession Planning

Total Strategic Planning System includes all totally integrated Strategic Planning Category Best Practice Processes listed below:

  • Strategy Development
  • Strategic Assessment
  • Strategic Assumptions Development
  • Risk Assessment
  • Strategic Action Plan Formulation
  • Strategic Resource Commitment
  • Resource Allocation and Redirection
  • Strategy Deployment
  • Strategic Sourcing

Total Customer and Market Management System includes all totally integrated Customer Focus Category Best Practice Processes listed below:

  • Customer Support
  • Customer Relationship Management
  • Customer, Customer Groups, and Market Segmentation
  • Customer Engagement and Satisfaction Determination
  • Product and Service Features Determination
  • Complaint Management

Total Knowledge Management System includes all totally integrated Knowledge Management Category Best Practice Processes listed below:

  • Analysis
  • Evaluation
  • Benchmarking and Comparisons
  • Knowledge Sharing
  • Knowledge Management
  • Data, Information and Knowledge Reliability
  • Information Hardware and Software Design and Sustainability
  • Performance and Knowledge Measures Selection and Use

 

Total Workforce Management System includes all totally integrated Workforce Focus Category Best Practice Processes listed below:

  • Workforce Engagement Management
  • Workforce Enggement Assessment
  • Recruiting, Hiring, Placing and Retaining
  • Career Progression
  • Learning and Development
  • Workforce Performance Review
  • Workplace Environment Improvement
  • Workforce Perfromance Management

 

Total Process Management System includes all totally integrated Process Management Category Best Practice Processes listed below:

  • Core Competencies Determination
  • Key Work Processes Determination
  • Process Perfiormance Requirements Determination
  • Process and System Design and Innovation
  • Implementation
  • Process Sustainability
  • Improvement
  • Supplier and Partner Managment

Key Value Features

  • Compare your existing processes and systems step-by-step to easily identify improvement opportunities
  • Compare your processes and systems knowledge and information inputs to identify missing or better metrics
  • Total integration - each model is fully integrated with all other process/system models, sub-processes,  sub-systems, performance metrics, and Baldrige Criteria Response Templates – See Bonus Offer below
  • Includes Best Process-specific performance metrics aligned to the version of the Criteria you use (e.g., Business, Health Care, Education, Public Sector and other Nonprofit)
  • Process and System models use simple ‘core process/system’ language allowing you to preserve what is unique to your culture and organization while enabling direct assessment of your ‘core process/system 
  • Scaled to fit: Models are provided for both smaller and larger organizations.
  • Specific instructions on how to customize all model processes and systems to your organization's needs, gain acceptance, train, implement, and ensure ongoing process sustainability are included
  • Continuously benchmarked and updated based on findings from thousands of assessments of organizations using the Criteria worldwide including winners from more than 30 countries
  • Each system and its processes fully address all dimensions of the Baldrige Scoring Guidelines – ADLI (e.g., Approach (Systematic process, “How”), Deployment, and Learning (sharing of lessons learned and refinement), and especially Integration

Bonus: You also receive all Best Practice Process Models and Sub-Processes linked directly to every step of each process in the system and all directly linked Baldrige Criteria Response Templates resulting in a totally integrated system of best practice processes. The Baldrige Criteria Response Templates make captuing the information necessary for a Baldrige application and/or assessment easy, rapid, and 'right the first time'.

Note: Choose from the business, health care, education, or public sector and other nonprofit process models when you order by specifying the version you want. If you forget, we will contact you. Call 1 425 444-4386 with any questions.

No Charge Upgrade Policy: If you purchase the current year system model, we will upgrade it to the 2011 and 2012 newer models at no charge; and

System Requirements: Microsoft Visio (basic version). MS Visio is part of the MS Office Family and uses many of the functions most people are already familiar with.

Total Integrated Baldrige Excellence System

 

Total Quality Inc 1432 187th Avenue NE Bellevue, WA 98008 Toll-free: 1 877 387-2547

BEST PRACTICE PROCESS MODELS & SYSTEMS

CONSULTING

INTEGRATED CRITERIA

SITE VISIT PREPARATION

GLOSSARY

INTERNATIONAL

METRICS

BALDRIGE EXCELLENCE MODEL

CRITERIA RESPONSE TEMPLATES

TRAINING, WORKSHOPS, CONFERENCES, SEMINARS

HOME