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2010 Baldrige Integrated Criteria Response Templates

(Business, Public Sector and Other Nonprofit Version - Health Care and Education Versions also available)

Save time and money and ensure a valid assessment using the totally integrated Baldrige Criteria Response Templates

See Special Bonus Offer near bottom  of page

Criteria Response templates capture the critical information necessay to answer the key Baldrige Criteria questions and automatically integrate them within and across all Criteria Items. Use them at the start to save time and ensure valid input or at the end to check if your answers are consistent, integrated and effectively address the Criteria.

In a continuing spirit of breakthrough improvement, the 2010 templates have added several new exciting features including:

  • Organization templates which are not used in a Baldrige application but which ensure that the information in the application is integrated and also serve as effective backup information during a site visit.

  • Each Response Template shows and links to each term used to its definition in the Baldrige Glossary to ensure understanding is the same as Examiners use to assess.

  • Instructions for each template to facilitate and optimize their use.

  • Total integration via hyperlinks with all versions of the Baldrige Criteria

  • Total integration via hyperlinks to all versions of the Baldrige excellence Glossary

  • Total integration via hyperlinks to all versions of the Baldrige Core Values

Benefits include:

  • Cost: At $295.00, you can get better results than you can get from the best Baldrige consultant for less than you pay them for one hour.

  • Real-Time: All teams writing the application have real-time access to the latest information. This saves an immense amount of rework and helps ensure that conflicting information is not used. For example, different Category teams could be using different core competencies. I think anyone who has written an application can relate to how this can happen.

  • Savings: the time your teams spend capturing, analyzing, organizing, and presenting application information is reduced dramatically.

  • Total Integration: Integration is the only assessment scoring dimension common to all seven Baldrige Categories. It is often the lowest scoring area. It can lead to long hours for teams trying to write an application that illustrates integration across all areas of the application.

  • Focus: The templates are designed to extract the right information from your subject matter experts so they do not waste their time on what they think should go in the application but which may often not be adding value.

  • Guided Tours: Most templates include examples illustrating how to complete them correctly.

  • Refinement: Years of user feedback ensures calibration to user needs

Successful:

  • Dozens of national Baldrige Award recipients have used the templates as well as many more state winners.

  • Multiple winners of almost every major international quality/excellence award have use the templates.

  • More importantly, thousands of organizations that have never applied for an award have used the templates to help in achieving excellence.

How to Order:

Return to order screen and Add To Cart. Or, to order directly by phone or have your questions answered, call 1 425 444-4386. Visa and MasterCard orders are shipped immediately via email.

Special Bonus Offer: For a limited time, organizations ordering any version of the Baldrige Criteria Response Templates may choose any Baldrige Best Practice Process Model at no charge. Instructions on how to order and an updated list of all Best Practice Process Models will be sent with your order. Click to see a list of the process models you may choose from: Baldrige Best Practice Process Models

Serving organizations serious about achieving or sustaining unsurpassed excellence. Paul Steel

 

Criteria Response Templates Background

About 20 years ago, clients asked for help to accurately capture the information required to effectively respond to the Baldrige Criteria questions. The Criteria templates I developed answered many of the key questions and soon became popular in the United States and now throughout the world. However, others began to copy this approach. In order to maintain a competitive advantage, it became necessary to automatically align and integrate the information in each template with that in all the other templates, to the Criteria questions, to the Baldrige Glossary terms, Core Values, and Best Process Excellence Models. No competitor has addressed the integration dimension to this meaningful extent. I am amazed because integration is core to the design of the Baldrige Criteria and all other major forms of excellence criteria (e.g., EFQM). A quote from Rudyard Kipling comes to mind: 

"They copied all they could follow but they couldn't copy my mind, and I left'em sweating and stealing and a year and half behind."

 

 

BEST PRACTICE PROCESS MODELS & SYSTEMS

CONSULTING

INTEGRATED CRITERIA

SITE VISIT PREPARATION

GLOSSARY

INTERNATIONAL

METRICS

BALDRIGE EXCELLENCE MODEL

CRITERIA RESPONSE TEMPLATES

TRAINING, WORKSHOPS, CONFERENCES, SEMINARS

HOME